examples of adobe robohelp in a call center

EXAMPLES OF ADOBE ROBOHELP IN A CALL CENTER FULL
EXAMPLES OF ADOBE ROBOHELP IN A CALL CENTER FOR ANDROID
EXAMPLES OF ADOBE ROBOHELP IN A CALL CENTER SOFTWARE

Tabs are contextual and change depending on the type of content and formatting. A tab contains commands of related functionality. Tabs are logical groups of commands put together. The default commands include: Save All, Copy, Paste, Undo, and Redo. It can be customized to access the commands you access the most. The Quick Access Toolbar provides access to frequently used commands. Let us have a look at some of the components of the workspace. The typical RoboHelp workspace comprises of elements called Pods, Panes, Bars and Windows. The response to the user query is relayed back via an Apache HTTP Server. The RoboHelp Server can also interface with database servers such as Oracle or MS SQL Server and generate reports and logs. Authors can also publish projects written in various languages on the same server. The RoboHelp Server includes automatic project merging, which allows authors to work on different projects at different schedules and publish all of them to the same server. You can use an authoring tool to author the content, which can include multiple projects and upload the entire project onto the RoboHelp Server. RoboHelp Server can graphically show how users are navigating around the help system. It can log data on the queries, which is asked by the users. You can upload your help content on a server, which can then provide real-time end user feedback. Adobe RoboHelp - ServerĪdobe RoboHelp Server is a server based help solution. You can toggle a single variable or all variables to view content exactly as your audience would view it. You can now easily toggle between the variable name and its value by a keyboard shortcut or from the context menu. You can now add multiple baggage files stored in a folder in a single click by adding the folder to the project thereby making it easy to import folders containing support information. It is now possible to mark topics as favorites and add custom links with the new Indigo themed Responsive HTML5 layout. It is possible to maintain a standard thumbnail size in order to maintain consistency throughout the content. If needed, the user can simply load the larger image by clicking on the thumbnail. You can now publish thumbnails of images, which can reduce page loading times, saving bandwidth, while also being mobile friendly. The results are ranked based on the frequency of the keyword in the content.

EXAMPLES OF ADOBE ROBOHELP IN A CALL CENTER FULL

The results appear instantaneously and are contextual without the user having to enter the full search string. Now you can get predictive search results in the search field of the responsive HTML5 output after typing the first few characters. The responsive design enables the content to scale well across screens of different sizes. These layouts offer a superior search and navigation experience and are preloaded with many features like topic sliders, show/hide widgets, etc. The 2017 release of RoboHelp promises to help you create visually engaging borderless HTML5 layouts. The 2017 release of RoboHelp packs in many new features. It is easy to use – both by seasoned authors as well as by novices. With a plethora of new features in the latest release, Adobe RoboHelp remains the industry standard HAT for creating engaging help, e-learning and technical content which addresses the varied needs of the target audience in a dynamic way.

EXAMPLES OF ADOBE ROBOHELP IN A CALL CENTER FOR ANDROID

RoboHelp allows content creators to create native apps for Android and iOS without the need for any extra software. One of the biggest challenges faced in content delivery is ensuring that the intended audience is able to view it.

RoboHelp can output to a variety of help formats using the following Single Source Layouts (SSLs) − RoboHelp has evolved from being just a HAT to a versatile tool, which can help you create eBooks and even web sites.

Adobe RoboHelp 2017 is versioned as 13.0 although technically it is version 21 taking into account the previous versions released under Macromedia.

EXAMPLES OF ADOBE ROBOHELP IN A CALL CENTER SOFTWARE

Blue Sky Software was acquired by Macromedia, which was subsequently acquired by Adobe in 2005. RoboHelp was first created by Gen Kiyooka and released by Blue Sky Software in 1992. The latest version of RoboHelp (2017 release) helps you to easily create next-gen Responsive HTML5 layouts, which enable seamless navigation and rich interactivity. It is used by industry professionals to deliver engaging help content, e-learning resources, organizational policies and knowledge base articles to a wide audience irrespective of device form factor.

MS HTML, JavaHelp & Oracle Help LayoutsĪdobe RoboHelp is a popular Help Authoring Tool (HAT) from Adobe.Customizing, Adding ToC & Index Controls.

Examples of adobe robohelp in a call center